Hotel Career Training Course
Kickstart your hotel career with hands-on front desk skills, excellent guest service, and cultural communication. Master service recovery, PMS basics, and interview techniques to shine in Travel and Tourism and thrive in today's hotel operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Career Training Course equips you with practical front desk skills for success, covering check-in to check-out processes. You'll learn effective guest communication, complaint resolution, service recovery, overbooking management, cultural awareness, professional documentation, interview preparation, and key hotel systems like PMS, CRS, and POS to perform confidently in contemporary hospitality environments.
Elevify advantages
Develop skills
- Master front desk operations: quick check-in, check-out, and billing.
- Resolve guest conflicts: manage complaints, overbooking, and service recovery.
- Gain fluency in hotel systems: PMS, CRS, POS, and phone tools.
- Provide cross-cultural guest care: communicate respectfully with global travellers.
- Build job-ready toolkit: craft resumes, ace interviews, and plan your first 90 days.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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