Coffee Shop Attendant Course
This course equips you with core skills for excelling as a coffee shop attendant, covering efficient POS operations, precise order handling, basic barista techniques, strict food safety measures, and composed customer service amid peak rushes—ideal for cafe and eatery workers aiming for seamless shifts and satisfied patrons.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to manage demanding coffee shop shifts confidently. Master precise POS use, quick order processing, and polite customer interactions with de-escalation and complaint resolution. Learn essential drink making, food safety standards, hygiene practices, cleanliness routines, resilience strategies, post-peak recovery, and habits for ongoing improvement to deliver consistent, dependable service daily.
Elevify advantages
Develop skills
- Master quick POS skills: handle orders, payments, and refunds accurately in moments.
- Develop barista fundamentals: craft standard coffee drinks swiftly with reliable quality.
- Optimise rush-hour operations: navigate busy periods using effective timing and task sharing.
- Excel in customer service: address complaints, delays, and challenging patrons with poise.
- Uphold hygiene standards: implement food safety, cleaning, and allergen management protocols.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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