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Telephony Equipment Monitoring Course

Telephony Equipment Monitoring Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course builds hands-on know-how in telephony monitoring, covering switch setups, core KPIs, alarm patterns, and quick fixes for voice glitches. Master tools for oversight, step-by-step fault-finding, secure fixes, escalations, and sharp reports plus logs ready for vendors to deliver solid, quality voice links.

Elevify advantages

Develop skills

  • Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
  • Quick incident handling: assess, rate severity, and escalate wisely.
  • Troubleshoot switches: analyse SS7/SIP traces and KPIs to pinpoint issues fast.
  • Build monitoring panels: set up NMS/EMS for trunks, signals, and CPU status.
  • Produce solid reports: craft tickets, timelines, and RCA files for vendors.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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