Learning VoIP and Unified Communications Course
This course equips you with skills to master VoIP and Unified Communications in modern telecom setups. It covers PBX and UC platform choices, SIP trunks, numbering schemes, QoS policies, security measures, SBC configurations, and detailed deployment checklists. Learn to design, deploy, and troubleshoot reliable enterprise voice systems effectively, ensuring seamless communication across sites.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain expertise in VoIP and Unified Communications through this practical course covering planning, sizing, platform selection, numbering plans, and secure call flows. Design robust architectures, set up QoS and security, automate provisioning, and use deployment checklists to confidently deliver high-quality voice services.
Elevify advantages
Develop skills
- Design VoIP/UC systems: select PBX, trunks, SBCs, and endpoints efficiently.
- Plan VoIP capacity: determine trunk sizes, bandwidth, codecs, and multi-site numbering.
- Secure voice networks: implement VPN, TLS/SRTP, SBC, and firewall practices.
- Deploy and provision swiftly: automate endpoints, trunks, backups, and updates.
- Troubleshoot SIP/RTP issues: analyse with Wireshark, sngrep, and logs for quick fixes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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