PABX Course
Gain expertise in PABX systems design, setup, and maintenance for contemporary telephony needs. Cover call flows, numbering schemes, SIP integration, QoS optimisation, and recovery strategies to create robust, expandable voice networks suited for business telecommunication setups. This training prepares you to handle enterprise-level voice solutions reliably and efficiently.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This PABX course equips you with hands-on skills to design, install, and manage modern voice communication systems. You will master call flows including queues, voicemail, and advanced routing, develop effective numbering plans, configure SIP trunks, prepare networks, perform installations, testing, monitoring, troubleshooting, and ensure disaster recovery for dependable telephony in organisations.
Elevify advantages
Develop skills
- Design PABX call flows covering queues, IVR, voicemail, and routing based on business hours.
- Create effective numbering plans and dial rules for internal and external communications.
- Install and set up IP-PBX systems including SIP trunks, phones, VLANs, QoS, and security measures.
- Monitor and resolve VoIP issues such as call quality, one-way audio, and call failures.
- Develop PABX resilience plans with backups, SIP failover, and rapid disaster recovery procedures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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