Air Headset Course
Dive into the Air Headset Mastery Course to expertly design, roll out, and resolve issues with professional telecom audio gear. Build skills in pairing methods, codec selection, QoS setup, interference control, and standard procedures for delivering sharp, uninterrupted calls in high-pressure call centres and business settings. This training equips you to handle complex voice systems with confidence and efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on expertise in deploying, managing, and fixing advanced headsets for reliable voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, dive into codecs and QoS principles, cut down interference, and use straightforward procedures for quick fixes. Wrap up with ready-to-use templates, docs, and guidelines to ensure steady, crisp calls across large teams.
Elevify advantages
Develop skills
- Pro headset pairing: Expertly set up DECT and Bluetooth in busy office spaces.
- VoIP codec tuning: Select G.711, Opus, G.729 for top call quality on limited bandwidth.
- QoS and RF optimisation: Boost voice priority and minimise Wi-Fi, DECT, Bluetooth disruptions.
- Rapid call-quality fixes: Resolve echo, one-way audio, or dropouts in under five minutes.
- Standardised rollouts: Implement firmware, templates, and SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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