WhatsApp course
Master WhatsApp Business for tech brands: establish professional accounts, integrate with your site and CRM, create high-converting chat flows, automate support, and analyse KPIs to increase orders, speed up responses, and improve customer satisfaction. Gain skills to segment contacts smartly, automate replies, and optimise campaigns for better ROI in a Kenyan business context.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to create a professional WhatsApp Business profile, link it to your website and social media, and organise contacts using labels and workflows. You will learn to craft message templates, automate customer support, process orders, and deliver promotions alongside service messages while following consent rules. Monitor vital metrics, conduct A/B tests, and refine campaigns to boost engagement and sales.
Elevify advantages
Develop skills
- WhatsApp Business setup: configure profiles, widgets, and CRM links quickly.
- High-converting chat flows: design support and sales sequences that boost revenue.
- Smart segmentation: label, score, and target customers for improved returns.
- Automation and SLAs: set up quick replies, handoffs, and response standards.
- Data-driven optimisation: monitor KPIs and A/B test campaigns efficiently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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