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Troubleshooting Course

Troubleshooting Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Troubleshooting Course provides a straightforward, repeatable method to sort out problems quicker and with assurance. You'll learn organised troubleshooting, LAN and VoIP checks, Windows file sharing and access rights, laptop hardware and speed assessments, plus Windows 10/11 system utilities. Develop solid communication, record-keeping, and handover skills to manage every support request precisely, effectively, and in a professional manner.

Elevify advantages

Develop skills

  • Organised troubleshooting: use quick, repeatable diagnostic approaches.
  • Network and VoIP solutions: fix LAN, Wi-Fi, DNS, and call clarity problems.
  • Windows access fixes: identify NTFS, shared folders, and login errors.
  • Laptop speed optimisation: address driver, heat, and storage-induced lags.
  • Professional IT records: create clear support logs, proof, and handover summaries.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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