Microsoft Power Automate (Flow) Course
Master Microsoft Power Automate to convert email requests into monitored SharePoint tickets, automate approvals and escalations, track SLAs, and strengthen your flows for enhanced reliability, visibility, and efficiency in support operations. This course equips you with practical skills to streamline workflows using cloud flows, SharePoint lists, email parsing, AI expressions, and robust error handling across Teams and Outlook integrations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Microsoft Power Automate course teaches you to create dependable email-based workflows with cloud flows, SharePoint, Teams, and Outlook. You will learn to analyse emails, assign priorities, generate and modify tickets, handle approvals, monitor SLAs, and deliver notifications. It also includes error management, security measures, reporting tools, and optimisation techniques to ensure your automations remain efficient, secure, and simple to upkeep.
Elevify advantages
Develop skills
- Build email-triggered cloud flows to automate ticket creation quickly.
- Set up scalable SharePoint lists for efficient support ticket management.
- Parse emails using expressions and AI to capture priorities and details.
- Develop SLA monitoring flows for automatic escalations and breach alerts.
- Strengthen flows with comprehensive error handling, logging, and secure setups.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

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