messaging training
Messaging Training equips technology professionals with skills to write clear, confident emails and instant messages, simplify technical details for non-technical leaders, communicate risks effectively, and apply practical templates and checklists to support quicker, smarter workplace decisions. Ideal for enhancing communication in fast-paced tech environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that elicit quick, precise responses. You will learn to summarise updates, highlight risks, and simplify complex information into straightforward language for stakeholders. It covers professional communication styles, handling conflicts, and using inclusive language, with handy templates, checklists, and tools to speed up status reports, incident updates, and urgent requests.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising known facts, unknowns, and next actions.
- Convert complex technical details into simple language and executive-level impact summaries.
- Utilise professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, such as formal emails versus brief, polite instant messages.
- Employ concise, inclusive, and culturally sensitive language across all technical communications.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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