IT Technician Course
Gain essential IT technician expertise: confidently diagnose Windows problems, safeguard small office networks, create efficient help desk processes, handle backups and stock management, and resolve network, file sharing, printer, and remote access challenges. This course builds practical abilities for real-world IT support roles, focusing on quick fixes, security measures, and smooth operations in busy environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IT Technician Course equips you with hands-on skills to troubleshoot and repair Windows desktops, protect small office setups, and handle help desk requests effectively. You'll master straightforward processes for diagnostics, routine upkeep, data backups, and record-keeping, while enhancing your ability to manage networks, shared files, printers, and remote assistance to provide swift, dependable support and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: resolve sluggish computers, system failures, and faults using reliable methods.
- Small office security: strengthen devices, apply updates, and prevent typical threats.
- Help desk workflows: set up tickets, service agreements, and escalation routes for speedy handling.
- Network and printer repair: fix IP conflicts, file sharing, Wi-Fi, and print problems promptly.
- Remote support mastery: provide safe RDP and PowerShell assistance in just minutes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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