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IT Operations Management Course

IT Operations Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This IT Operations Management Course equips you with practical strategies to evaluate existing systems, spot operational risks, and create robust processes. Master proven methods for monitoring systems, handling incidents, managing changes, and setting SLOs. Develop structured workflows, on-call rotations, dashboards, and communication strategies that cut downtime, boost teamwork, and enable data-backed decisions for sustained reliability.

Elevify advantages

Develop skills

  • IT operations assessment: map services, tools, roles, and tech debt quickly.
  • Incident and on-call design: create clear workflows, roles, and postmortems efficiently.
  • Metrics and SLOs: define MTTR, uptime, and dashboards to guide decisions.
  • Change management: develop lean approval processes to reduce outages and risks.
  • Risk and communication: prepare plans and templates for teams and executives.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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