Advanced Microsoft Outlook Course
Elevate your Outlook skills to professional levels. Create intelligent inbox rules, Quick Steps, and templates automate emails from Jira and ServiceNow resolve calendar overlaps and implement daily routines that reduce distractions, safeguard focus periods, and ensure oversight of vital support tickets. Gain control over communications like an expert.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to optimise email, calendar, and notifications for efficient workflows. Master automation of support tickets, intelligent rules, Quick Steps, templates, and integrations with task management systems. Establish structured inboxes, advanced searches, and effective daily/weekly routines to enhance organisation, speed up responses, and manage priorities effectively.
Elevify advantages
Develop skills
- Advanced rules and Quick Steps to automate IT notifications, tickets, and priority routing swiftly.
- Expert search and folder systems for project overviews, saved searches, and task management queues.
- Calendar planning for team leaders to avoid clashes and secure uninterrupted focus sessions.
- Inbox setup for technical staff with project-specific categories, flags, and folders.
- Automation linking emails to tasks from Jira, ServiceNow, and inboxes for reliable tracking.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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