Advanced IT Skills Course
Boost your IT expertise through practical training in Windows optimisation, hardware diagnostics, network and printer repairs, Microsoft 365 troubleshooting, boot recovery methods, and expert ticketing practices. Gain the confidence to tackle tough technical challenges swiftly and effectively in real-world scenarios.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on techniques to troubleshoot and optimise Windows systems and Microsoft 365, manage boot failures and recoveries, fix printer and network glitches, and diagnose desktop hardware issues. You'll also master precise documentation, ticket logging, and handover processes to speed up resolutions, avoid recurring problems, and provide dependable support daily.
Elevify advantages
Develop skills
- Diagnose PC hardware faults rapidly by testing and replacing components.
- Master Windows recovery using WinRE, logs, and BIOS adjustments.
- Fix Microsoft 365 login, MFA, Outlook, and Teams access problems.
- Handle IT tickets professionally with clear documentation and handovers.
- Resolve network connectivity and printer service issues efficiently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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