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Conversational AI Course

Conversational AI Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to scope and design internal assistants, choose suitable NLU platforms, define intents and entities, and create effective dialogue flows for chat or voice interfaces. You will learn to manage PII securely, log interactions responsibly, integrate with authentication and ticketing systems, and leverage metrics, error analysis, and A/B testing to improve performance continuously.

Elevify advantages

Develop skills

  • Design hybrid chat flows for smooth self-service, failure recovery, and handoff.
  • Build secure IT helpdesk bots with intents, entities, and backend integrations.
  • Optimise channel UX by tailoring flows for voice, chat, latency, and compliance.
  • Craft robust NLU by defining intents, sample utterances, and slot strategies quickly.
  • Monitor and improve bots using logged data, KPIs, and A/B tests.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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