Business and Technology Course
Gain mastery in retail technology integration through this Business and Technology Course. Develop skills to chart stakeholders, engineer data pipelines across CRM, BI, ERP, and e-commerce platforms, choose optimal tools, mitigate risks effectively, and craft practical roadmaps that elevate profit margins, customer satisfaction, and overall tech efficiency in retail settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to diagnose retail performance issues swiftly, identify key stakeholders, and resolve dysfunctional cross-functional processes. You will design data flows linking CRM, BI, e-commerce, and finance systems, clarify roles and responsibilities, and create step-by-step implementation plans featuring KPIs, testing protocols, and governance frameworks to ensure reliable integrations, enhanced customer experiences, and tangible profit gains.
Elevify advantages
Develop skills
- Diagnose retail value: rapidly identify profit leaks and customer experience shortfalls in technology-driven retail operations.
- Design integrations: chart complete data pathways connecting CRM, BI, ERP, and e-commerce systems.
- Establish data governance: implement master data management, quality standards, and unified customer profiles efficiently.
- Develop roadmaps and KPIs: create staged technology strategies matching executive priorities and retail performance indicators.
- Manage change and risks: oversee deployments, staff training, and ongoing surveillance for dependable business continuity.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

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