AI Chatbot Course
Gain expertise in building AI chatbots for SaaS businesses: identify user intents, develop strong NLU systems, design engaging conversation paths, and execute practical deployments. Discover how to enhance customer support, promote free trials, and elevate satisfaction scores through data-informed, user-friendly chat interactions that deliver real business value.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to create, deploy, and optimise effective AI chatbots for SaaS platforms. You'll master natural language understanding, intent classification, customer grouping, and dynamic dialogue structures to resolve common challenges like payments, user setup, and account recovery. Additionally, you'll strategise launches, track performance using key indicators, and update dialogues to ensure bots remain precise, brand-aligned, and geared towards conversions.
Elevify advantages
Develop skills
- Design and test NLU: create accurate intent models using authentic SaaS conversations.
- Map user journeys: quickly convert SaaS processes into powerful chatbot scenarios.
- Design conversation flows: develop resilient, multi-step support and sales interactions.
- Optimise chatbot tone and UX: produce brand-specific, conversion-driven messaging swiftly.
- Deploy and track KPIs: roll out, evaluate, and refine bots to boost satisfaction and loyalty.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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