Social Mediator Training Course
Build real-world conflict resolution skills with the Social Mediator Training Course. Learn community mediation, de-escalation, and enforceable neighbourhood agreements to handle disputes, protect safety, and strengthen relationships in your social work practice. This course equips you with practical tools for analysing conflicts, facilitating sessions, and ensuring lasting community cooperation through monitoring and peer strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Social Mediator Training Course provides practical tools to analyse neighbourhood conflicts, plan safe mediation processes, and guide sessions from start to finish. Master de-escalation, active listening, nonviolent communication, and designing clear agreements with follow-up, monitoring, and peer mediation to foster long-term community harmony.
Elevify advantages
Develop skills
- Community conflict analysis: quickly map actors, risks, and root causes.
- Mediation session facilitation: run structured, calm, results-focused meetings.
- De-escalation communication: use NVC and active listening to cool tense cases.
- Agreement design: craft clear, fair, enforceable neighbourhood commitments.
- Follow-up and monitoring: track compliance, outcomes, and resident satisfaction.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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