Reception and Intake Social Intervention Course
Develop confident reception and intake skills for social work in South Africa. Master trauma-informed interviewing, risk and safety planning for gender-based violence, legal frameworks, and coordinated referrals to create clear, ethical action plans for adults, children, and families facing crises.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Reception and Intake Social Intervention Course equips you with practical tools to manage initial contacts with individuals and families affected by gender-based and family violence. You will learn risk assessment, safety planning, trauma-informed communication, concise interviewing techniques, legal frameworks, action planning, and ethical documentation to enable rapid responses, effective referrals, and support for safer long-term outcomes in South African contexts.
Elevify advantages
Develop skills
- Risk assessment and safety plans: apply quick tools for GBV and family violence.
- Social intake interviewing: conduct concise, trauma-informed, high-impact intakes.
- Legal and protection pathways: navigate benefits, reporting, and court options.
- Coordinated action plans: connect clients to housing, health, legal, and school supports.
- Ethical case management: document, track, and close cases with secure records.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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