Night Supervisor Training
Night Supervisor Training prepares social work professionals for night shifts using trauma-informed care, de-escalation, safety leadership, and precise documentation. It ensures dignity, protection, and support for guests and staff during high-stress night situations, building confidence in crisis management and team coordination.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools for managing night shifts confidently. You will learn trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Develop skills in safety, security, staff support, and documentation to safeguard guests, staff, and property while upholding dignity and compliance each shift.
Elevify advantages
Develop skills
- Trauma-informed supervision: apply safety and dignity practices quickly in hotel settings.
- Night crisis de-escalation: use calm scripts, tone, and space to resolve conflicts.
- Complex guest management: handle vouchers, rights, and social service connections.
- Night safety leadership: assess risks, guide staff, and call police or EMS when needed.
- Incident reporting mastery: document events clearly for day managers and agencies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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