Administrative Assistance to Individuals Training
Gain essential administrative skills for social services: evaluate client requirements, simplify benefits explanations, fill out forms, organise documents, ensure data privacy, and confidently assist people with housing, food, health, and income support programmes in your community.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical skills to assist individuals with local welfare programmes, benefits, and health coverage. Master clear communication, trauma-sensitive approaches, and risk evaluation while safeguarding privacy and managing records. Utilise step-by-step processes, digital platforms, and referral methods to process applications swiftly and support clients effectively.
Elevify advantages
Develop skills
- Navigate benefits systems: swiftly connect clients to community aid programmes.
- Communicate rights simply: employ straightforward language, scripts, and confirmation techniques.
- Evaluate client risks promptly: identify gaps in housing, income, safety, and health.
- Safeguard client information: enforce confidentiality, consent, and secure record-keeping.
- Process applications effectively: assist with online forms, uploads, and time limits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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