Intercultural Mediation Course
Master intercultural mediation skills to resolve conflicts across cultures. Learn ethical practice, power mapping, and communication tools to build trust, restore collaboration, and lead diverse teams—ideal for professionals in the humanities, HR, NGOs, and international business seeking to handle cross-cultural disputes effectively in today's global workplaces.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Intercultural Mediation Course equips you with practical tools to confidently handle complex cross-cultural conflicts. Master core ethics, neutrality, and cultural competence, then apply adaptive communication, stakeholder analysis, and power mapping. Using scripts, templates, and proven frameworks, design, lead, and assess mediation in diverse in-person, online, or hybrid environments for real-world success.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural norms, rights, and policies.
- Adaptive communication tools: reframe, de-escalate, and build cross-cultural trust.
- Stakeholder and power mapping: reveal hidden interests in diverse teams fast.
- Online conflict management: handle tension, face-saving, and public criticism.
- Mediation process design: plan, run, and evaluate short, effective intercultural cases.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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