Instructional Design for IT Course
This course equips you with the skills to design effective, targeted IT training programs, specifically a 6-hour Microsoft Azure helpdesk curriculum that addresses real-world support challenges through structured modules, practical exercises, and measurable outcomes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Instructional Design for IT Course teaches you how to create a targeted, 6-hour Microsoft Azure helpdesk programme with clear goals, practical tickets, and measurable results. You will develop modules on cloud fundamentals, identity management, essential resources, monitoring, and problem-solving, incorporating practical labs, checklists, and follow-up tasks that build learner confidence, minimise mistakes, and speed up resolution times for typical support challenges.
Elevify advantages
Develop skills
- Design Azure helpdesk training: create concise, work-ready 6-hour modules.
- Map Azure services to real tickets: develop focused, scenario-driven labs quickly.
- Craft measurable objectives: connect Azure skills to ticket and resolution measures.
- Plan inclusive support: organise materials for IT learners of varying paces.
- Build practical assessments: checklists, rubrics, and follow-up micro-tasks.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course