Receptionist Course
This Receptionist Training Course equips you with essential front desk skills like organising layouts, registering visitors, resolving conflicts, and using professional scripts. Build confident secretariat abilities to manage guests, calls, and daily tasks efficiently in any office setting.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to handle checklists, register visitors, manage access, and notify hosts effectively. Master greeting scripts, email and phone templates, plus de-escalation methods for handling delays and conflicts. Optimise your desk setup, signage, safety info, and routines for smooth, professional guest experiences every time.
Elevify advantages
Develop skills
- Reception workflows: complete start, mid, and end-of-day checklists accurately.
- Visitor management: register guests, control access, and alert hosts quickly.
- Service communication: apply effective scripts for calls, emails, and greetings.
- Conflict handling: resolve delays, complaints, and escalations calmly.
- Reception space setup: create an organised, welcoming, and secure front desk.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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