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Receptionist & Concierge Course

Receptionist & Concierge Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical Receptionist and Concierge Training Course develops key front-desk communication, visitor registration, and access control abilities, while emphasising safety and professionalism. You will learn effective greeting protocols, de-escalation techniques, multitasking methods, and time management principles. Gain expertise in handling packages, maintaining digital and paper logs, ensuring chain-of-custody, and responding to suspicious items to safeguard people, property, and information daily.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate tensions, and direct them efficiently.
  • Control visitor access effectively: check identifications, distribute badges, and adhere to security protocols.
  • Handle packages securely with chain-of-custody: record, store, and distribute items without errors.
  • Optimise reception time management: prioritise tasks, multitask effectively, and remain composed under pressure.
  • Respond to incidents competently: identify suspicious items, take safe actions, and log details accurately.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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