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Reception Technique Course

Reception Technique Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with key front office skills for seamless guest service. Master check-in, check-out procedures, bookings, payments, and data protection. Hone communication, handle complaints, resolve issues, and liaise with housekeeping, maintenance, concierge, and food services. Build skills for diverse guests, overcoming language challenges and special needs via hands-on practice.

Elevify advantages

Develop skills

  • Master front desk tasks like check-in, check-out, and payments in real-life settings.
  • Project professional confidence with warm greetings and detailed room orientations.
  • Communicate effectively via phone, email, and in-person with clear, polite guidance.
  • Resolve guest complaints swiftly using proven de-escalation and recovery methods.
  • Coordinate smoothly across departments including housekeeping, F&B, and maintenance.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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