Public Service Administrative Secretary Training
Gain essential skills as a public service administrative secretary. Master meeting preparation, minute-taking, calendar management, citizen communication, conflict de-escalation, and ethical secretariat support to confidently serve officials and communities in Kenya's public sector.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Acquire practical skills for public service administrative secretaries in Kenya. Learn to manage agendas and calendars, prepare briefing packs, handle citizen inquiries, draft professional emails, record accurate minutes, track actions, coordinate with local offices, and uphold ethical, confidential, inclusive practices in public engagements.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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