Office Procedures Course
This course provides essential skills for effective office management, focusing on communication, confidentiality, meeting coordination, time management, and email organization to ensure smooth and professional daily operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Office Procedures Course equips you with practical skills to manage calls, visitors, documents, and meetings confidently and discreetly. You'll learn professional phone and email etiquette, secure record-keeping, confidential filing, and clear minute-taking. Gain mastery in prioritisation, time management, and front-desk routines to support daily operations smoothly, accurately, and in line with modern office standards.
Elevify advantages
Develop skills
- Professional communication: handle calls, emails, and visitors with polish.
- Confidential records: manage filing, access control, and secure disposal.
- Efficient meetings: coordinate logistics, AV, minutes, and action follow-up.
- Time-smart workflows: prioritise tasks and solve daily office issues fast.
- Organised inboxes: structure email, templates, and follow-ups for clarity.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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