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Medical Receptionist Course

Medical Receptionist Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on skills to handle calls, book appointments, and ensure smooth patient flow confidently. Master phone scripts, basic triage, intake processes, precise record-keeping, and privacy protection. Develop excellent communication, conflict management, and professional conduct to thrive in fast-paced clinics and provide a seamless patient experience.

Elevify advantages

Develop skills

  • Professional telephone management: apply scripts for triage, calming situations, and safe bookings.
  • Efficient appointment scheduling: create optimised calendars for multiple providers with priority settings.
  • Expert patient intake: record symptoms, medical history, insurance details, and consents precisely.
  • Privacy-focused reception duties: uphold confidentiality while greeting and guiding patients.
  • Effective conflict handling: log issues, calm tensions, and escalate appropriately when needed.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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