Mail Course
The Professional Mail Communication Course empowers Secretariat staff to excel in business correspondence. It covers structured writing, polite yet assertive phrasing, meeting documentation, and impeccable formatting to foster strong relationships and achieve swift outcomes in professional interactions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with skills to compose clear, structured business letters and emails that elicit prompt and precise replies. You will master simple English, impactful subject lines, logical flow, and appropriate formality levels for different audiences. Gain expertise in courteous but assertive language for handling payments, complaints, and delays, while learning to produce accurate meeting minutes and action points, alongside professional formatting, proofreading, and email protocols for effective communication.
Elevify advantages
Develop skills
- Professional email structure: create clear, refined messages quickly.
- Polite yet firm wording: manage payments, delays, and complaints effectively.
- Meeting emails and minutes: produce concise summaries and action-oriented records.
- Clear, concise style: apply straightforward English, compelling subjects, and accurate details.
- Formatting and etiquette: proofread thoroughly, protect information, and adhere to email standards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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