Clinical Secretarial Course
Gain essential clinical secretarial expertise: organise patient records securely, safeguard privacy, control access effectively, and handle appointment schedules smoothly. Master communication scripts, planning templates, and safety protocols to lower risks and enhance efficiency in medical office roles, ensuring reliable daily operations in busy clinics.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with skills to manage electronic and paper patient records efficiently, ensure secure access, and uphold privacy through compliant procedures. Discover practical scheduling techniques for high-volume clinics, ready-to-use professional communication templates for emails, calls, and reception duties, plus detailed quality assurance and risk management steps to minimise errors and promote safe, streamlined patient care in everyday medical settings.
Elevify advantages
Develop skills
- Clinical record organisation: structure, index, and secure patient charts quickly.
- Professional patient communication: effective email, phone, and front-desk scripts.
- Smart scheduling skills: create weekly templates, prevent double bookings, manage patient flow.
- Privacy and access management: implement legal standards, role-based controls, and breach protocols.
- Risk and quality oversight: apply checklists, audits, and incident plans to minimise errors.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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