Administrative Receptionist Course
Gain expertise in front-desk communication, appointment booking, telephone management, and record documentation through this Administrative Receptionist Training, tailored for secretarial staff aiming to handle patients, colleagues, and data with assurance and efficiency in Kenyan healthcare settings. Boost your ability to maintain order and professionalism daily.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical Administrative Receptionist Training equips you with skills for effective front-desk duties in medical and wellness centres. Master professional greetings, conflict de-escalation, patient privacy, phone handling, call sorting, voicemail management, precise scheduling, calendar oversight, record-keeping, pricing details, and software tools for smooth operations.
Elevify advantages
Develop skills
- Front desk professionalism: handle check-ins, privacy protection, and patient movement smoothly.
- Phone etiquette skills: manage emergency calls, prioritise, and transfer efficiently.
- Efficient scheduling: manage diaries, prevent overlaps, and cut down wait times.
- Accurate documentation: record messages, sort files, and ease shift transitions.
- Service and pricing talks: clarify choices, set limits, and refer issues smartly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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