Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, safety protocols, emergency response, visitor and phone management, plus lobby upkeep. Build confidence in customer service scripts, phone handling, procedures for visitors and deliveries, prioritisation, safety communication, technology tools, privacy, and KPIs to ensure reliable daily service.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course builds confident front desk skills. Learn customer service scripts, professional phone handling, visitor and delivery procedures, effective prioritisation, safety communication, emergency support, lobby maintenance, technology tools, privacy measures, and KPIs for consistent high-quality service in corporate environments.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
- Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
- Reception procedures to manage visitors, deliveries, and calls using secure workflows.
- Tech-savvy front desk operations with booking tools, phone systems, and visitor software.
- Lobby operations to keep reception clean, compliant, and ready for peak traffic.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course