Sales Assistant Training
Gain essential Sales Assistant skills for fashion retail in Kenya. Master reading customer needs, merchandising key areas like entrances, jeans walls, shoes, and accessories. Handle busy periods effectively, boost sales through cross-selling and upselling, and ensure smooth shift handovers to maintain high service and sales standards every day.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with shop floor confidence using simple English for greeting various shoppers, asking quick needs-based questions, and resolving conflicts calmly. Support hesitant or size-unsure customers, optimise setups for entrances, jeans walls, shoes, and accessories, manage peak times smoothly, and track progress with basic KPIs and daily shift reviews to improve sales consistently.
Elevify advantages
Develop skills
- Retail merchandising basics: plan fixtures, group products, and rotate stock fast.
- Fashion customer insight: read segments, footfall, and in-store expectations.
- Area setup mastery: entrance, jeans wall, shoes, and accessories that sell more.
- High-impact sales assistance: greet, probe needs, upsell, and cross-sell with ease.
- Busy-shift operations: manage queues, handovers, KPIs, and store standards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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