Sales Administrative Assistant Course
This course equips you for the Sales Administrative Assistant role through practical training in order handling, CRM management, invoicing, credit notes, and client interactions. Support sales teams effectively, minimise mistakes, and ensure all orders are accurate and delivered promptly, enhancing overall business efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain essential skills in order processing, communication, and record-keeping to manage customer requests precisely from initial contact to final billing. Master templates, checklists, CRM systems, urgent shipments, billing fixes, credit notes, and detailed reports to cut errors, boost response times, and ensure seamless daily operations.
Elevify advantages
Develop skills
- Quick order handling: record, verify, and track sales orders without mistakes.
- Reliable CRM management: log vital customer and shipment details for sales confidence.
- Effective customer service calls: address concerns, manage expectations, and end calls professionally.
- Precise billing management: generate invoices, correct errors, and process credit notes.
- Efficient admin prioritisation: organise tasks, group emails, and deliver clear status updates.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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