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Key Account Manager Training

Key Account Manager Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on skills in key account management for complex retail customer experience settings. Master diagnosing account risks and opportunities, stakeholder mapping, targeted engagement strategies, ROI-driven value propositions, and crafting a detailed 12-month action plan with KPIs, timelines, and steps to build stronger relationships and ensure long-term growth.

Elevify advantages

Develop skills

  • Spot account risks like churn and upsell gaps, and set clear renewal KPIs quickly.
  • Map key stakeholders and craft tailored value stories for retail decision-makers.
  • Connect customer metrics like NPS, CSAT, and CLTV to real sales opportunities.
  • Design strong value propositions with ROI proof to secure strategic meetings.
  • Build a 12-month plan with actions, timelines, and KPIs for renewals and 20% growth.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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