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Key Account Management Course

Key Account Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Key Account Management Course equips you with practical strategies to manage and expand strategic SaaS accounts. You will gain skills in analysing usage data, support metrics, and financial indicators; developing comprehensive 12-month account plans; mapping key stakeholders; and crafting personalised communication approaches. Additionally, master techniques for preventing churn, driving expansions, effective negotiations, and building risk monitoring dashboards to confidently secure renewals, upsells, and lasting customer value.

Elevify advantages

Develop skills

  • SaaS account diagnostics: analyse usage, support and revenue to spot risks quickly.
  • 12-month key account plans: set KPIs, milestones and actions that deliver results.
  • Stakeholder mapping: engage CFOs, CIOs and executives with custom value propositions.
  • Expansion playbooks: create cross-sell and upsell strategies to boost ARR fast.
  • Risk mitigation systems: develop alerts, playbooks and reviews to stop churn.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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