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Customer Interaction Skills Course

Customer Interaction Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you to manage customer conversations with assurance, understanding, and precision. You'll master spotting emotional signals, posing specific probing questions, and organising effective 30-minute discussions. Employ straightforward, convincing talk suited for non-tech small business owners, tackle pushbacks together, and leverage mirroring plus role-playing to boost every client session rapidly.

Elevify advantages

Develop skills

  • Persuasive value narratives: convey benefits to small shop owners using simple terms.
  • Mastery of 30-minute calls: organise flow, listen keenly, and direct to definite actions.
  • Empathetic sales approach: detect feelings, reply thoughtfully, and foster quick rapport.
  • Effective resistance management: handle cost, schedule, and uncertainty without early cuts.
  • Targeted session preparation: investigate, customise dialogues, and adapt CRM advantages.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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