Customer Interaction Skills Course
Gain expertise in empathy, attentive listening, and straightforward messaging to lead powerful 30-minute sales discussions. Customise CRM proposals, deal with resistance assuredly, and convert small business talks into enduring, trust-filled partnerships that drive results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to manage customer conversations with assurance, understanding, and precision. You'll master spotting emotional signals, posing specific probing questions, and organising effective 30-minute discussions. Employ straightforward, convincing talk suited for non-tech small business owners, tackle pushbacks together, and leverage mirroring plus role-playing to boost every client session rapidly.
Elevify advantages
Develop skills
- Persuasive value narratives: convey benefits to small shop owners using simple terms.
- Mastery of 30-minute calls: organise flow, listen keenly, and direct to definite actions.
- Empathetic sales approach: detect feelings, reply thoughtfully, and foster quick rapport.
- Effective resistance management: handle cost, schedule, and uncertainty without early cuts.
- Targeted session preparation: investigate, customise dialogues, and adapt CRM advantages.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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