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After-Sales Course

After-Sales Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to create clear post-sale customer journeys, develop strong onboarding and 90-day adoption strategies, and stop customer churn through timely actions. You'll learn to monitor key performance indicators, conduct health checks and account reviews, and apply easy communication templates for onboarding, product use, renewals, and sales growth, ensuring every customer gets real value and is set for expansion.

Elevify advantages

Develop skills

  • Design effective post-sale journeys by mapping key stages, risks, and renewal goals.
  • Create 90-day onboarding plans to accelerate early adoption and achieve quick value delivery.
  • Identify churn risks early by analysing usage data and activating rapid intervention strategies.
  • Write compelling customer emails for welcomes, adoption nudges, renewals, and upsell pitches.
  • Develop value-focused upsell plans by spotting growth opportunities and partnering with sales teams.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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