Client Manager Training
This course equips you with essential skills for managing B2B SaaS clients in Kenya. Learn to cut churn, conduct powerful meetings, execute 90-day retention plans, and craft 12-month growth strategies. Perfect for sales professionals handling renewals, expansions, and key relationships to build lasting client success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and grow accounts in B2B SaaS. Master spotting churn risks, implementing 90-day retention plans, running impactful meetings, and coordinating team support. Develop expertise in risk evaluation, opportunity identification, and yearly expansion planning for stronger, more profitable client ties.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Plan effective client meetings like kickoffs, QBRs, and renewals that drive results.
- Develop 90-day retention strategies to boost usage and secure renewals.
- Map out growth opportunities including expansions, cross-sells, and upsells.
- Assess account health and risks to focus on high-value actions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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