Retail Sales Course
This course equips you with essential retail sales techniques tailored for mid-priced apparel retail. Dive into customer psychology fundamentals, proven conversation scripts, role-play scenarios, objection management, cross-selling and upselling strategies, plus performance monitoring tools. You'll learn to confidently greet customers, uncover needs, present products effectively, overcome price barriers, and consistently grow your sales metrics for better results in every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your sales performance through this targeted course on customer psychology, dialogue skills, and product showcasing for mid-range clothing. Master practical scripts, role-playing exercises, and objection resolution techniques to lift items sold per transaction, average sale value, and add-on sales. Gain easy tracking methods, self-assessment strategies, and continuous improvement resources to elevate your results every workday.
Elevify advantages
Develop skills
- Retail psychology essentials: spot customer moods and cues to drive fast sales.
- Customer conversation scripts: greet, question, and seal deals with assurance in the store.
- Cross-sell and upsell methods: increase sale values naturally without pressure.
- Objection response techniques: handle pricing concerns smoothly to secure buys.
- Performance monitoring routines: leverage sales data and targets to refine outcomes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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