Retail Sales Associate Course
This course equips you with essential skills for the complete retail sales process, from initial greetings and needs discovery to sealing deals and nurturing loyalty. Develop strong customer connections, address objections effectively, assemble stylish outfits, and foster repeat business using tested scripts, practical methods, and authentic retail associate techniques to excel in sales.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain a straightforward, step-by-step method for welcoming customers, uncovering their needs, and managing fitting rooms to encourage assured purchases. Master ready-to-use scripts for suggesting items, overcoming price hurdles, finalising sales smoothly, and tackling tricky scenarios, including role-playing exercises, performance tracking, and a two-week plan to rapidly increase sales conversions and customer returns.
Elevify advantages
Develop skills
- Structured sales process: greet customers, identify needs, suggest products, complete sales, and maintain contact.
- Outfit styling and extra sales: assemble looks, promote upgrades, and bundle items efficiently.
- In-store objection management: address pricing worries while safeguarding profits.
- Sales finalisation and customer retention: secure purchases and encourage ongoing visits effortlessly.
- Managing challenging customers: calm tensions, restore service, and preserve good relations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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