Retail Business Management Course
Gain mastery in retail business management through practical tools that enhance conversion rates, optimise store layouts, address inventory challenges, boost staff performance, and monitor key performance indicators. This approach helps increase sales, minimise losses, and provide exceptional in-store customer experiences across Kenyan retail settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Acquire practical strategies to elevate store performance swiftly. Master improvements in fitting rooms, layouts, service standards, stock availability, and checkout processes while monitoring essential KPIs. Create basic sales and inventory reports, schedule shifts effectively, train your team, and implement a structured 30-day plan to lift conversions, safeguard margins, and ensure seamless experiences for all shoppers in a Kenyan context.
Elevify advantages
Develop skills
- Optimize store layout to improve fitting room flow, conversion rates, and checkout speed.
- Enhance service quality using scripts, mystery shopping, and live feedback metrics.
- Resolve inventory problems quickly by reducing stockouts, overstock, and size shortages with data.
- Track key retail KPIs like conversion, average transaction value, sell-through, and stock cover days.
- Develop 30-day action plans to align staff, schedules, and metrics for rapid results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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