Retail Assistant Course
This course equips you with essential retail assistant abilities including superior customer service, effective fitting room oversight, loss prevention strategies, visual merchandising techniques, time management skills, and store safety measures. You will acquire practical scripts and routines to increase sales, minimise shrinkage, and ensure the sales floor operates efficiently and safely at all times.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in customer service guidelines, efficient communication techniques, fitting room management, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily routines, and safety protocols to confidently manage peak hours, assist colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room management: control customer flow, reduce losses, and safeguard stock efficiently.
- Core retail service: welcome customers, provide assistance, and complete sales effectively during peak periods.
- Customer interaction scripts: address complaints, promote upsells, and solve problems swiftly.
- Visual merchandising tasks: neatly fold, face products, and refresh displays quickly to drive sales.
- Retail time management: prioritise duties, maintain organisation, and ensure floor safety.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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