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Department Head Training

Department Head Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips department heads with practical strategies to guide teams effectively, manage smooth shifts, and rapidly improve performance. You will master structured training methods, everyday briefing practices, and motivation techniques to uphold high standards. Gain expertise in tracking KPIs, analysing sales data, crafting 4-week recovery plans, plus handling risks and root cause investigations to ensure steady performance and lasting success.

Elevify advantages

Develop skills

  • Master retail coaching: provide instant feedback, conduct role-plays, and use bite-sized learning sessions.
  • Lead daily routines: facilitate team briefings, patrol the sales floor, and conduct shift-end evaluations.
  • Make decisions using KPIs: interpret sales data and metrics to drive quick performance gains.
  • Develop sales recovery plans: create 4-week strategies covering stock, staff, and customer service.
  • Manage risks and contingencies: address staffing shortages, customer issues, and operational disruptions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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