Chain Store Management Course
Master managing multiple retail stores through the Chain Store Management Course. Gain skills in key performance indicators, loss prevention, merchandising, staffing, and developing 90-day action plans to increase sales, reduce shrinkage, and transform every outlet into a top-performing, customer-oriented site. This practical training equips you to diagnose issues, optimise operations, and drive consistent results across all locations in a Kenyan retail context.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Chain Store Management Course provides hands-on tools to assess multi-site performance, choose key metrics, and resolve problems swiftly. You will learn to enhance merchandising, maintain visual standards, optimise staffing and scheduling, boost productivity, strengthen loss prevention, and ensure POS accuracy. Develop skills to create straightforward reports, implement cost-effective pilots, and create a targeted 90-day plan to elevate performance at every store.
Elevify advantages
Develop skills
- Multi-store diagnostics: identify merchandising, staffing, and KPI problems quickly.
- Loss prevention strategies: reduce shrinkage using POS controls and effective audits.
- Retail KPI expertise: monitor, analyse, and respond to the eight essential chain metrics.
- Product assortment and visual merchandising: customise selections and displays to increase sales conversions.
- Staffing optimisation: create efficient schedules that improve sales per labour hour.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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