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Commerce Employee Training

Commerce Employee Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips commerce staff with essential skills to manage demanding shifts confidently. You will learn effective time management, clear communication, and smooth upselling techniques while upholding top service levels. Gain mastery in checklists, conversation guides, safety protocols, incident handling, loss prevention fundamentals, and policy adherence to better serve customers, safeguard the store, and deliver consistent performance daily.

Elevify advantages

Develop skills

  • Quick retail task prioritisation: focus on safety, service, and operations during busy periods.
  • Customer dispute handling: calmly resolve pricing and promotion conflicts.
  • Busy sales conversations: use clear, courteous scripts for upselling and loyalty programmes.
  • Essential store operations: handle POS systems, stockroom management, and fitting room efficiency.
  • Retail risk management: report incidents, prevent losses, and respond to child safety concerns.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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