process training
Process Training builds expertise in optimising order-to-delivery operations. Participants learn to map processes, establish SMART goals, diagnose root causes, and roll out improvements that enhance on-time delivery rates, reduce mistakes, and provide managers with actionable KPIs for ongoing enhancements. This hands-on course delivers measurable results across supply chain functions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Training equips you with practical tools to enhance order-to-delivery efficiency. Master setting SMART goals, mapping value streams, identifying root causes, and implementing targeted improvements in warehousing, systems, and customer service. Gain skills in data collection, analysis, benchmarking, control planning, and piloting changes to shorten lead times, minimise errors, and improve on-time delivery reliably.
Elevify advantages
Develop skills
- Define SMART goals for order-to-delivery processes with clear, measurable targets.
- Conduct root cause analysis using DMAIC, 5 Whys, FMEA, and Pareto to resolve issues swiftly.
- Map end-to-end processes to identify waste and eliminate high-risk bottlenecks.
- Develop data-driven KPIs and lean dashboards for OTIF, lead time, accuracy, and service tickets.
- Lead implementations through pilots, team training, and sustainable improvement plans.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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