process approach training
Gain expertise in the process approach to management. Learn to chart workflows, build strong handoffs, unite stakeholders, and monitor KPIs to slash waste, lower risks, and boost on-time delivery in your full operations cycle. This course delivers practical skills for mapping, analysing, and improving processes from order to delivery, ensuring efficiency and compliance across teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Approach Training equips you to map, analyse, and enhance Order-to-Delivery processes using SIPOC, swimlanes, and BPMN fundamentals. Master defining scope, matching goals to customer needs, crafting solid handoffs, handling risks, and setting up documentation, KPIs, and controls. Get hands-on tools, templates, and strategies for change to create reliable, efficient, audit-proof processes that ensure steady outcomes.
Elevify advantages
Develop skills
- Process mapping expertise: create clear SIPOC and swimlane diagrams quickly.
- Future workflow design: develop strong cross-team handoffs and approvals efficiently.
- KPI and control implementation: set precise metrics and easy visual dashboards.
- Lean process review: identify waste, risks, and causes in Order-to-Delivery.
- Change management skills: test, train, and maintain new process standards confidently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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