MCO course
The MCO Course delivers managers essential tools to ramp up retail sales, optimise operations, and slash complaints through targeted KPIs, structured action plans, uniform service standards, and team performance frameworks that deliver consistent, measurable gains each week. It empowers store leaders with practical skills for sustained improvement in fashion retail environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This MCO Course equips you with hands-on strategies to rapidly enhance store performance. You'll create 8-12 week action plans, define precise KPIs, and conduct straightforward A/B tests to drive up sales. Gain expertise in customer service protocols, minimising complaints, and smart rostering, utilising dashboards, escalation guides, and sales methods suited for mid-tier fashion retail to confidently elevate results weekly.
Elevify advantages
Develop skills
- Master retail KPIs: quickly monitor, analyse, and respond to key fashion store indicators.
- Develop action plans: craft 8-12 week strategies with assigned responsibilities, timelines, and measurable KPIs.
- Optimise sales: leverage merchandising, promotions, and proven scripts to boost store conversions.
- Excel in service: shorten queues, implement consistent standards, and swiftly address complaints.
- Enhance team output: roster based on traffic patterns and guide staff via easy daily routines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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